Returns & Exchanges
At V. Chapman, we want you to feel beautiful in your purchase; however, if you are not completely satisfied, we accept returns of unworn, unwashed items with original tags attached within 14 days of delivery.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Prepare the Package
Securely pack your items in the original packaging and include the provided packing slip to ensure your return is processed accurately.
- 3.Ship It Back
Download and print your pre-paid shipping label, affix it to your package, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our atelier receives and inspects your return, a refund will be issued to your original payment method within 5-7 business days.
